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I used this company for two separate moving help orders on the same day. This is the review for both. Their communication was excellent and they showed up early. However, the experience wasn't great once they arrived. Pros were they were very efficient at emptying the two apartments and stayed later than anticipated to finish the job. However, they fought amongst themselves and were openly rude toward each other throughout the day. It made for a very awkward dynamic. Additionally, my bed was too large to get through my doorway. I made a suggestion of how to take it apart. The guy who was running the move ignored my suggestions twice and took it apart as he thought was best. The crew broke my bedframe in the process. It was irritating to be ignored, and then even more irritating that his system resulted in my frame breaking. I'd recommend choosing someone else.
Olivia L. | Washington, DC
(Reviewed on 01/15/2025)
Showed up on time. Completed the job quickly and carefully. Great communication.
Kristen G. | Washington, DC
(Reviewed on 10/21/2024)
Journee H. | Washington, DC
(Reviewed on 09/30/2024)
Robert handled our move from start to finish and was unfailingly professional, courteous and helpful. I would definitely turn to Ground Force One again if we need moving services in the future.
Doreen J. | Gig Harbor, WA
(Reviewed on 08/30/2024)
Phenomenal work. Arrived on time and finished incredibly quick. Great job organizing everything into the UBox containers. Really can’t speak highly enough.
Andrew S. | Alexandria, VA
(Reviewed on 08/26/2024)
Robert & Thomas were fantastic - filled my U-box to the brim and were very professional and kind.
Julia T. | Washington, DC
(Reviewed on 08/21/2024)
Arrived late, but did an awesome job loading everything up.
Kevvan Y. | Woodbridge, VA
(Reviewed on 08/19/2024)
This is the most professional mover experience I have had. My containers were late, but he worked with me to reschedule and communicated progress throughout the day. They were prompt and professional. Five stars all around. I would definitely recommend their services, and for anyone who has had bad movers experience, you know how important and critical having good movers make moving less stressful.
Daaiyah S. | Albany, GA
(Reviewed on 08/14/2024)
Robert and his team did a great job coordinating the move-in with me. He was able to park the box at my condo and strategically moved things to take advantage of the amount of time and space we had.
Charles W. | PEARLAND, TX
(Reviewed on 08/06/2024)