Customer Reviews for On Demand Services and Cleaning

Lonnie C. | Long Beach, CA

(Reviewed on 01/09/2024)

Lonnie C. | Long Beach, CA

(Reviewed on 01/08/2024)

louise f. | Teaneck, NJ

(Reviewed on 01/08/2024)

The team was flexible with my schedule and efficient in delivery and unloading of my U-box.

Tracey J. | Oxon Hill, MD

(Reviewed on 01/08/2024)

Keosha and James were absolutely great!!! Very sweet with my elderly mom!

Lee C. | Athens, GA

(Reviewed on 12/17/2023)

They were awesome. There was trouble getting U-Haul to release my pod to them but they were extremely professional and great to work with.

Kevin D. | Lowell, MA

(Reviewed on 08/29/2023)

On Demand Services and cleaning were amazing! U-Haul entered our phone number incorrectly and the movers tracked us down to arrange for storage pick up. U-Haul didn’t inform us that we needed a lock for our storage pod so our movers bought one for us. The movers were incredibly helpful throughout the whole process! We would use them again in the future and recommend them to friends and family!

Anita S. | New York, NY

(Reviewed on 08/17/2023)

Susanne B. | Columbus, GA

(Reviewed on 06/08/2023)

Great folks. Worked steady and carefully. Only complaint was arriving later than scheduled. Will use again

Valerie M. | Social Circle, GA

(Reviewed on 05/31/2023)

Peter R. | Atlanta, GA

(Reviewed on 05/01/2023)

U-Haul needs to remove this company. Dispatcher was confused about the difference between the local U-Haul versus U-Haul corporate to confirm U-Box delivery. Dispatcher said she'd call me back shortly, but I had to call her after more than an hour. On the unloading day, Dispatcher cancelled due to rain, despite only intermittent sprinkling at my location. She decided that since it was pouring in her city an hour away from me, they could cancel. The next day, two movers were to arrive. One contacted me saying he was half an hour away. He arrived about an hour later. He said the second person cancelled on him, so he was alone. He had no dolly for the job, and he would have had to carry every box individually if I hadn't already unloaded my personal light-duty dolly the day before. At the end, he agreed to take my two bundles of empty boxes and packing material to the dumpster. Instead, he ditched them in the U-Box, which he left completely open, unlatched, without sealing the Velcro.

Matthew C. | Kennesaw, GA

(Reviewed on 03/18/2023)

Peggy G. | Atlanta, GA

(Reviewed on 02/14/2023)