I understand things run behind, but I was told 1 o’clock and he didn’t show up until after 6 I had to check to see if he was still coming rather than getting an update. Then he only arrived by himself with no help. I originally paid for the container to be delivered packed and sent back to U-Haul. I was told he wouldn’t unless I paid him more but I was already in the process. Me and my friend had to help pack the container so things could fit and be done in a timely manner it took barely over an hour and I had to pay for an additional 2 hours that was supposed to have 2 helpers but it was 1. If there were multiple professional it could have been done easily. The amount of boxes I had filled up the container. About 95 percent boxes which I thought made to easier and no furniture. He was nice and cool and professional. More help and better communication would have been appreciated. I ended up paying more when someone else offered for cheaper.
QUENTIN W. | Oakland, CA
(Reviewed on 11/05/2024)