Movers arrived on time. Right from the start I heard banging noises as they were moving a dresser. There was so much damage done during this move that I will never hire movers again. Damage to walls, floors, and furniture. I would post pictures, but I don't see that option here. I have used the U-Haul Moving Help a couple times before and never had this experience. I expected a couple dings but nothing of this magnitude.
DEBRA K. | Locust Grove, VA
(Reviewed on 09/01/2024)
The movers unfortunately scratched my vehicle. I parked it next to the U-Box and did not expect it to be in at risk of being scratched by my own furniture
Ron C. | Queens, NY
(Reviewed on 08/30/2024)
Did an excellent job, even helped rearrange some of the heavier stuff I couldn't move
Ian D. | Winchester, VA
(Reviewed on 08/25/2024)
I had issues with my U-Haul and they waited for me. Some things were broken.
Catherine A. | Waynesboro, VA
(Reviewed on 04/03/2024)
They communicated after we selected their services as well as on the day of the move with their ETA and they were early to arrive. Ky and crew worked very hard and are second to none!
BRIAN Y. | Stuarts Draft, VA
(Reviewed on 02/05/2024)
Tannia D. | Gaithersburg, MD
(Reviewed on 01/05/2024)
Pushkar D. | Manassas, VA
(Reviewed on 11/04/2023)
Melissa C. | Aberdeen, MD
(Reviewed on 11/01/2023)
great service!
Brian Y. | Stuarts Draft, VA
(Reviewed on 11/01/2023)
Ky, reached out a day early to check in, even offered an earlier time to help move. Workers were great and stayed over time to complete the move. I would 100 percent recommend to anyone and I’ll definitely be using their service again! They have a great crew
Joshua M. | Villa Rica, GA
(Reviewed on 11/01/2023)
Efficient and easy to work with
Margaux V. | Rockville, MD
(Reviewed on 10/29/2023)
To few people to lost 6 u boxes from a 2 story home. Movers were 3 hours away. Boxes seem to be packed wrong so not all merchandise was packed in the. Movers busted butt, but they needed more help as they were still packing boxes in the dark after 11pm. Movers at least one did not know how to pack the boxes, so he did most of the hustling and carrying. Furniture should have been packed first the boxes then other stuff like rugs etc. Not at all happy with the lack of help from the company, the late hours of packing in the dark, and the lack of carrying about their workers on such a big job. Would not use again.
Deb K. | Westminster, MD
(Reviewed on 10/26/2023)