First, I appreciate the promptness and responsiveness during my reservation. The team arrived early, and although we encountered a minor issue with the start location, it was resolved quickly. He conducted a thorough assessment, and the 2 movers worked efficiently, completing the job within 3 hrs. I have concerns about the level of expertise. Despite my preparation, I sensed hesitation regarding the time needed. With only 12 large items to carry downstairs, the process should have been straightforward. Regrettably, I observed a lack of caution with my furniture; my sofa was dirty, some shelves were damaged, and a few glass items were broken. The team’s hard work was appreciated but believe there is significant room for improvement in handling items with greater care.Thank you, for your excellent customer service. I suggest ensuring customers’ belongings are covered during transport to prevent damage. I still recommend your service and appreciate the effort of your team.
Carla A. | Chesapeake, VA
(Reviewed on 11/03/2024)
Trey got here on time and got straight to work. Him and his partner did a great job unloading everything in a good amount of times as well as being careful with all of our stuff don’t hesitate to book,
Myracle K. | Chesapeake, VA
(Reviewed on 11/02/2024)
This company is great. They moved all that needed to be moved within the time that was needed. I most certainly would use them again and recommend them.
Andre J. | Portsmouth, VA
(Reviewed on 11/01/2024)
This was a very labor intensive move. They did a great job and were responsive throughout the process.
Monica C. | PORTSMOUTH, VA
(Reviewed on 10/13/2024)
Service was exceptional! Guys were professional and took great care unloading the truck. If you are going through a PCS give them a call. Will most definitely use them again!
Alan H. | Hope Mills, NC
(Reviewed on 10/06/2024)
They were so helpful and got the job done so quickly! They were also very personable as well, it was overall a great experience. Definitely will be hiring them again!
Alexa H. | Chesapeake, VA
(Reviewed on 09/21/2024)
Would absolutely hire them again. Quick, efficient, and knew what they were doing.
Ryan M. | Moyock, NC
(Reviewed on 09/06/2024)
Group was on time, worked fast, and was professional.
DAMIEN C. | Portsmouth, VA
(Reviewed on 09/03/2024)
AMAZING! Trey was great. Communicated right off the bat as soon as I booked. Got the job done in less than the allotted time and packed and moved everything very professionally! Having had two bad experiences with bigger corporations, I will never move any other way! Thanks to Trey and his awesome team!
Colleen D. | West Chester, PA
(Reviewed on 08/30/2024)
The team was the Best!! Super professional, considerate and they took great caution loading truck to keep our household items from shifting to avoid damage. No damages experienced!! II highly recommend Moving Help, They are Awesome!!
Barbra S. | Saint Louis, MO
(Reviewed on 08/19/2024)
Gabriel N. | Richmond, VA
(Reviewed on 08/19/2024)
Gabriel N. | Norfolk, VA
(Reviewed on 08/19/2024)