Reserved 2 movers and only 1 showed up. Moving Help Service Provider refuses to assist in resolving my issue of sending me a credit. I was tricked by the mover in regards to sending a code and the moving company wont answer their phone. All in all, a disappointing and unacceptable service experience. Now my credit card company is getting involved. Poor customer service, communication, and below expectations
NICHOLAS C. | PALM DESERT, CA
(Reviewed on 10/11/2024)
Jason N. | La Pine, OR
(Reviewed on 09/20/2024)
Laurie V. | N. Truro, MA
(Reviewed on 09/19/2024)
They were professional and handled my furniture with care. I highly recommend!
Cody Z. | Phoenix, AZ
(Reviewed on 09/17/2024)
Guys were early per my request. Very short notice from me. Unloaded my packed bottom to top 6x12 enclosed trailer in record time. Very pleased!!!
JAMES N. | Chandler, AZ
(Reviewed on 09/09/2024)
Don't use these movers. They confirmed twice. Showed up late with inadequate help. Damaged items. Had bad attitude. Caught smoking weed while on the job. No experience in packing truck. Heavy items fell and items moved. Nightmare move. Listen to these bad reviews. I want my money back and I want you to pay for the damaged items.
bernadette s. | san diego, CA
(Reviewed on 08/27/2024)
Makai was very helpful and calm during the whole loading procedure. His moving partner was not able to make it due to car trouble, so Makai did the entire move into our completely full 26' U-Haul truck by himself. He knew how to pack things tightly so that nothing should get broken on our long drive. We never did hear from the other mover, but we hope he was able to get his car fixed and we wish him well. John, the supervisor (?), was available via phone and very professional and gracious. We were very happy with our experience.
Mercedes M. | Chico, CA
(Reviewed on 08/24/2024)
Kathryn C. | Fallbrook, CA
(Reviewed on 08/21/2024)
Top notch crew. They handled my 3 bedroom house in half the time that I expected. Highly recommend!
Christopher L. | Warner-Springs, CA
(Reviewed on 08/16/2024)
Heavy Lifting Moving was the best decision I have made this entire move (my wife would agree as well). I booked them the evening prior and they got back with me promptly. They were on time and they did a phenomenal job unloading everything. They were fast and efficient, but also careful and quite polite. I will definitely use these guys again for our next move. Their reviews were spot-on. Please tip them well though as they should be charging much more than they do.
Abram B. | Sonoma, CA
(Reviewed on 08/11/2024)
When I first call them I was unsure of the time he was nice he said just let me know. My apartment building had a big mix up I was running late I called him he said thats ok keep me posted. I called him hours late he came right over. I was moving to second floor no elevator the moved everything. In the past I hired moving company with trucks and they always broke something and had nasty attitudes. But these guys were so friendly and strong they didnt break anything they are so trustworthy and friendly. I HIGHLY RECCOMEND THEM. Thanks guy for the wonderful job you did for me.
Shauna B. | Mc kinney, TX
(Reviewed on 07/24/2024)
Excellent job!
Kimberly H. | Indio, CA
(Reviewed on 07/19/2024)