Customer Reviews for Reliable Helpers LLC

I hired 3 assistants for a 2 hour job of unloading furniture and assembling a bed, confirming a 10 am start time via text. These were young kids. Despite being an hour late, they informed us promptly via text, which was appreciated and not a concern.They managed the unloading task but encountered difficulties assembling the bed, citing missing screws and blaming the movers who packed. Upon inspection, my husband found the screws misplaced (they put the screws in the wrong place) and proceeded to assemble the bed himself. We paid $200 for their service, expecting two hours of work including assembling of bed However, since unloading only took an hour and they struggled with bed assembly, we couldn't utilize their full time. They suggested we contact them if we found the screws, but given their lack of experience with furniture assembly, we opted not to. While they did a good job at unloading, their proficiency with furniture assembly was lacking.

Andre P. | Los-Angeles, CA

(Reviewed on 05/08/2024)

Rita A. | Altadena, CA

(Reviewed on 03/23/2024)

Hard Workers

Diane J. | Los Angeles, CA

(Reviewed on 02/22/2024)

These guys were very professional hard workers. I could not recommend them enough.

Steven S. | Tallahassee, FL

(Reviewed on 02/04/2024)

Quick and professional did a great job

Elizabeth B. | Los-Angeles, CA

(Reviewed on 10/22/2023)

These guys did an awesome job. Communicated throughout the process and moved things very quickly! Highly recommend!

Luke T. | NASHVILLE, TN

(Reviewed on 09/25/2023)

zaire p. | Long Beach, CA

(Reviewed on 08/25/2023)

I was so grateful for Traevon and his partner. Not only did they take the job at the last min, due to another moving company not showing, they did an amazing job. Thank you so much!!

Wanda c. | New Braunfels, TX

(Reviewed on 08/07/2023)

Juliana R. | West Hollywood, CA

(Reviewed on 08/06/2023)

They had to reschedule. But then was 4 hours late for the rescheduled time. But they were able to move the unit which was not an easy task. Just wish the communication was better and they were on time.

Sahara W. | Moorpark, CA

(Reviewed on 07/24/2023)

Overall disappointed with my service. I was told that the movers were familiar with how to load a motorcycle, however upon arrival I ended up having to drive it into the back of the truck myself because they could not load it. The packing was inefficient, the furniture was placed sporadically thoughout and all of the boxes were randomly placed in a very unorganized manner. Further, the furniture was not handled with care. I witnessed them bang them on walls multiple times, and upon inspection after unloading, there were many scratches and dents. I also provided moving blankets to protect my things and they used them incorrectly and inefficiently, resulting in further damage. They did not even bring tools to disassemble my furniture to load. Overall they just seemed inexperience, unprepared, and as though they just did not care.

Tara M. | Palmdale, CA

(Reviewed on 07/01/2023)

Traveon was courteous, professional, and extremely helpful. 10 out of 10, would hire again!

Emily G. | Simi Valley, CA

(Reviewed on 06/11/2023)