We are a family-owned business. Our objective is to ensure sensitive items reach their destination promptly and securely. We are determined to meet our customer's expectations.
Communication was good at first as they reached out to make arrangements, which was load a truck at my house & unload it into storage. But on the day things didn't go well. We ordered 2 guys for 2 hours for $240 & they showed up with 4 guys. I asked why & they said so it will go twice as fast, but you can only go so fast in loading a truck, so we had more people to coordinate & they loaded the truck ok but more people was not a help. When we got to the storage place they said the one hour was up & they were going to leave & wanted us to pay for 4 guys for an hour for them to stay for $480. I told them that I ordered 2 guys for 2 hours, so by that logic they could do one more hour for that rate, but even that rate went up higher than was at booking. So we were billed another $280 for an hour to unload the truck & they rushed through it, poorly packed it into storage in less than 30 min, demanded payment, & left. Felt robbed and have to repack the storage myself. Not a good experience.
David K. | Union City, CA
(Reviewed on 07/02/2024)
Amazing help. Quick and professional, highly recommend.
Yue C. | Bristol, CT
(Reviewed on 07/01/2024)
They were so efficient and friendly, and very proactive about communicating their eta to work with us!
Tina Z. | Granite Bay, CA
(Reviewed on 07/01/2024)
Fast and efficient.
Eddy R. | Pollock Pines, CA
(Reviewed on 07/01/2024)
Mariah N. | Larkspur, CA
(Reviewed on 06/30/2024)
Mariah N. | Larkspur, CA
(Reviewed on 06/30/2024)
Ting Hei Dilys Y. | Davis, CA
(Reviewed on 06/29/2024)
Wonderful
Jared Z. | San Francisco, CA
(Reviewed on 06/29/2024)
Brett M. | Lathrop, CA
(Reviewed on 06/28/2024)