Direct Service Pros

They were efficient and got everything in the ubox. I felt that communication was sufficient but could have maybe been better. This is my first time using a moving company so perhaps I should have known certain things about how to prepare furniture and things. There was a ding on my dresser but they tried to move it with items in the drawers. I was told once they got here they don't usually do that. So it may have been the fault of both parties. They got the job done fast.

Rach S. | Manhattan Beach, CA

(Reviewed on 10/24/2024)

I can’t recommend Direct Service Pros enough! We had our original appointment rescheduled because U-Haul didn’t have our Uboxes that we reserved and these movers didn’t hesitate to help us move the day after our appointment. They sent two people who were very professional and helpful. They had our two bedroom apartment moved out and loaded in less than two hours. Would definitely use this team again!!

Kaitlyn G. | Riverside, CA

(Reviewed on 10/19/2024)

They were very kind and went way above and beyond in getting me out of a 9th floor high rise!!! Really grateful I chose them!!

IYABO L. | Los Angeles, CA

(Reviewed on 09/30/2024)

Such a great experience with this moving company. I would hire them again. Quick, efficient, and super dedicated to getting my belongings to fit in the UBox! Very professional and great communication.

Sydni . | Los Angeles, CA

(Reviewed on 09/13/2024)

Matthew Sr and Shaun made my move so easy! They were caring of my things and put me at ease with the amount of stuff I was packing into a Ubox (we had room to spare!) Really outstanding guys and service, I would use them for any moving needs I have coming up. The only thing I wish is that communication on timing was given a bit more in advance - but if you go into it understanding they do multiple moves a day and you are able to be flexible - they are an amazing option!

Teresa H. | Los Angeles, CA

(Reviewed on 08/31/2024)

I highly recommend Direct Service Pros -- these guys rock! Top level service at an affordable price. Matt and Sean, the two gentlemen who assisted, were great and they got the job done quick and hassle free, just like the motto. I'll without a doubt be using them for any other moving or mounting requirement. Give em a call!

Josh W. | Los Angeles, CA

(Reviewed on 08/23/2024)

Direct Service Pros were exactly that, pros! They took their time, were careful with my things, and really made the move better than I could have imagined. Funny and friendly, talked me through what they were doing, made sure I wasn’t left in the dark. The consideration and patience they showed me and my neighbors while contending with a complicated move and unique circumstances was appreciated and really made the whole experience a great one. I only wish I could hire them for the other end of the move! Highly, highly recommend, really wish them the best.

MICHAEL B. | Los Angeles, CA

(Reviewed on 08/19/2024)

WORST MOVING EXPERIENCE EVER. I ended up doing a lot of heavy lifting because they sent one man and his girlfriend. I became the 2nd mover. Also, they left the job early and refused to come back because they had to move their truck before the storage unit’s parking lot gate closed and claimed they had to drop off the uhaul box before the uhaul station closed. Well as it turns out they dropped off the box overnight after the uhaul station closed and everything worked out. They threatened that they’d charge me if their truck got towed and forced me to give payment code. I had to finish a good portion of the move on my own. THIS IS A SCAM COMPANY. PAY THE EXTRA FOR A REPUTABLE MOVING COMPANY. DO NOT BOOK YOU WILL REGRET IT

Adam F. | Chicago, IL

(Reviewed on 08/15/2024)

Matthew and Shannon were amazing. I can’t say enough good things. They were on time, professional, fast, communicated everything well and made sure I was completely happy. 10 out of 10!!

Ross T. | Westlake Village, CA

(Reviewed on 07/25/2024)