- Customer Rating
Done So Well Furniture Movers LLC
About Us
We are a family-owned business in the Sacramento area with over 15 years of dedicated experience in the moving industry. While you have many options for moving companies, entrusting your valuables to Done SoWell Moving means ensuring a job done right. We excel at eliminating the stress from your move and consistently prioritize customer satisfaction. At Done SoWell Moving, our name is our promise.
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We hired them for labor only, not to pack. They were in such a hurry to load that they helped even though I asked them not to help. They put mismatched items from the kitchen and a bathroom, didn't label the boxes, broke down a bed frame then told me they don't reassemble. Some of my stuff was stolen, lost or broken including a piano and free standing jewelry box and no one said anything about it, I had to come across it. Hertz said the stuff that was stolen or missing is a police report and not their problem nor was it covered by the insurance. They denied causing the damage and went as far as to tell me I didn't inform them of the piano and charged 250 extra for that alone then broke it when I know for a fact I told them about it. They were pleasant at first but as the job progressed things went from worse to awful. I'm still missing stuff and I've had to replace things because they boxed it up and I couldn't find it. This was the worst moving experience I have ever had.
Gennine M. | Campmbell, CA
(Reviewed on 11/30/2024)
Friendly accommodating with attention to detail. They made a difficult day great!
Martha C. | Vallejo, CA
(Reviewed on 10/07/2024)
Next time be professional and courteous if one of your employees is not able to show up so I can find a substitution of movers in a timely manner. I hired 4 movers, and only 2 showed up on time. Will never use this service again.
Yama N. | Sacramento, CA
(Reviewed on 10/03/2024)
Logan from the crew was great and did most of the work. Ask for him on your team!
Krishnan A. | Sacramento, CA
(Reviewed on 09/30/2024)
Trudy H. | Folsom, CA
(Reviewed on 09/26/2024)
Wannisha worked patiently with me to get the move and truck scheduled. She really went above and beyond, and showed kindness to soothe my frazzled nerves. Jason and Deshawn worked quickly, carefully, and efficiently . They all did a fantastic job!
Jacqueline M. | Modesto, CA
(Reviewed on 09/15/2024)
They came through the last minute and were very efficient. Great and amazing experience. Would choose them again and again.
Rokas T. | Oakland, CA
(Reviewed on 09/04/2024)
Arrived on time, courteous and professional. Will use again if ever needing moving help.
Rob M. | McKinleyville, CA
(Reviewed on 08/24/2024)
Kevin and his team were punctual and professional. They worked hard from start to finish. We would definitely use them again.
Wendy S. | Petaluma, CA
(Reviewed on 08/23/2024)