We work hard to make your move easier. We take pride in our work and pack and assemble if needed. We understand the stress moving can be and are extremely dedicated to taking that off your shoulders.
Krystle -Monster Mover's dispatcher-coordinator- reached out right away after I placed my reservation. I explained that I wouldn't need their service until the following day after my UBox is delivered. She was very accommodating and set up our appointment. Given the unpredictable New Haven weather, I called her to ask if we can modify the moving plan to avoid possible downpour. She was able to check with her movers and get back to me right away. They were there on time (a few minutes before our set time), were very open to my semi-micromanaging packing plan, and did the job fast! They were also mindful to make sure my senior cat, Mr. Pickles, was out of their way. I am happy to support an awesome local family business- book Monster Movers for your next haul!
GRACE M. | New Haven, CT
(Reviewed on 07/23/2024)
On July 29 we ere supposed to have help in the morning. They finally said they could arrive by 8PM! Rescheduled for August 1 at 10AM. They showed up almost an hour late and could not stay for the full 2 hours. Tried to negotiate a partial refund but the manager or scheduler or whatever she is would not offer anything at all in compensation. Extremely frustrating experience and I would recommend that nobody use this company’s service ever. I also highly recommend that UHaul remove Monster Movers from the selections for moving help. The crew who arrived were actually good. It’s the scheduling and management that ruined the job.
George M. | Avon, CT
(Reviewed on 08/13/2023)
Lauren R. | Bronx, NY
(Reviewed on 07/29/2023)
The guys were awesome. We had everything that we need done in the allotted time frame. I would definitely hire them again.
Veronica C. | Guilford, CT
(Reviewed on 06/29/2023)
Great first experience with monster movers! Communication was clear, they accommodated our preferred window on short notice and were very resourceful with how many items they could pack in the truck. Super efficient and finished in half the anticipated time. Would recommend!
danika f. | Stamford, CT
(Reviewed on 06/27/2023)
Krystal was a great communicator before and during the move. However, the movers were late coming to the home. The movers were pleasant however, they should have thought to mention to cover the dining room table before moving it from the home., as I was relying on them to know the best way to keep my items safe from being damaged. So, I would recommend they suggest ways of protecting items for customers and even have a supply on hand that customers can purchase if needed, as this would protect the movers as well if something became damaged. In my case, I ended up covering my table with a sheet and the dining room table slipped from the movers hand and the corner became damaged slightly. Fortunately my husband is very handy and he was was able to fix it. No tip added below as I provided a cash tip to them when they completed the job.
Danielle S. | West Bloomfield Township, MI
(Reviewed on 05/07/2023)
Arrived on time, care taken unloading items, job completed early! Very professional!
shelley p. | lutz, FL
(Reviewed on 03/11/2023)
So very helpful !!! I had to reschedule and they accommodated my needs , highly recommend !!
Lucy H. | S Acworth, NH
(Reviewed on 03/06/2023)
Very fast and very professional. I would use them again.
HUBERT B. | NEW MILFORD, CT
(Reviewed on 02/25/2023)