- Customer Rating
Couch Potatoes LLC
About Us
Professional, efficient & personable staff. You & your family will feel confident & safe during your moving experience. Exceptional communication throughout the entire process. Upon your initial booking consult, all of your questions, concerns & requests are attended to, by speaking directly with the owner. Trustworthy, reliable & prompt. SO GET OFF YOUR COUCH & LET US MOVE IT.
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Marie Helene B. | Chicago, IL
(Reviewed on 06/24/2025)
Sherry B. | Chicago, IL
(Reviewed on 06/20/2025)
I hired Couch Potatoes expecting a smooth and professional experience. Instead, they forgot to load my bike into the truck, a glaring oversight that resulted in it being stolen after the move. A bike that was left behind entirely due to their mistake. I provided clear documentation and even offered specifics to help them replace the bike exactly, as was directed by them. But instead of a prompt resolution, I received sporadic, excuse-filled messages mostly about the owner Scott having health issues. While I sympathize with personal challenges, that doesn’t excuse a company from following through on basic responsibility. Weeks later, I still have no bike, no reimbursement, and no accountability. This should have been an easy fix. Moving companies are supposed to carry insurance for these situations. Instead, I was met with delays, radio silence, and a complete lack of professionalism.
Kathryn M. | Wheaton, IL
(Reviewed on 06/19/2025)
Scott and crew are awesome. Communication is great and employees are top shelf. Will use them again and would highly recommend.
Corey G. | Elmhurst, IL
(Reviewed on 06/19/2025)
Scott was super professional and his men did an incredible job! Will be hiring again! Thank you!
Megan T. | Grayslake, IL
(Reviewed on 06/19/2025)
Very good communication from booking to move completion. Accommodating of a schedule change we needed to make. I would certainly use again.
Alexander Scott O. | Highland Park, IL
(Reviewed on 06/13/2025)
Gigi e. | Chicago, IL
(Reviewed on 06/12/2025)
Jose and team did an exceptional job. Scott is super communicative and wants to ensure everything goes smoothly, on time, and in a safe manner. 10 out of 10 would recommend.
Murphy G. | CHESTER, VA
(Reviewed on 06/05/2025)
An incredible crew! Hands down, the smoothest part of our cross country move was these helpers loading us into our new apartment. They were incredibly fast, organized, professional, and took amazing care of our stuff. They went above and beyond by organizing our storage unit stuff in the truck afterwards, making that next step for us super easy. Couldn’t recommend enough, amazing service.
Stephen M. | Philadelphia, PA
(Reviewed on 06/03/2025)