We had minor issue within our management in the year of 2022. However, we have implemented many changes for the year of 2023. Rest assured, your moving will be done professionally and efficiently.
Two movers, one older and one younger, arrived early and communicated well about their ETA. When I mentioned that Uhaul had given me the wrong truck size and we'd need to make a couple of trips, they spent 10 minutes calling their boss for approval. Once confirmed, we began. The older mover mostly had the younger one carry items to the truck, while he would occasionally sit by the steps and rest. This process took 2 hours to load a 10-foot truck, and I had to pay for an extra 2 hours due to their slow pace and frequent breaks. The service felt unprofessional, and while I wasn't too upset since I didn’t have valuable items, I wouldn’t recommend them unless you're on a tight budget. During the move, the older mover stepped on my pillows, and they kept asking for tips. These guys were homeless and they were likely paid a small percentage by the company, which seemed to be outsourcing the jobs. I felt uneasy at times and had to keep an eye on my belongings, especially around my medication.
Lawrence W. | Cincinnati, IN
(Reviewed on 11/28/2024)
Two great young guys who unloaded our truck quickly and efficiently. Very polite and hard working. Only recommendation would be to have them check the bottom of anything placed on the floor of the truck for dirt before it is placed on carpet. Definitely would hire again!
Lisa A. | Leland, MI
(Reviewed on 09/07/2024)
A tote was dropped and multiple items broken. Took a long time running loads. Rough on furniture and items.
Kristen M. | Mason, OH
(Reviewed on 09/03/2024)
Two of the nicest most professional guys I've ever met, in any business setting. Id be happy to have them around the house, in general, and had 100 percent confidence in them from the 1st second to the last minute.
Eric N. | Cleves, OH
(Reviewed on 08/11/2024)
Valarie A. | Loveland, OH
(Reviewed on 07/27/2024)
Alexis W. | Harrison, OH
(Reviewed on 07/25/2024)
Chanelle D. | CINCINNATI, OH
(Reviewed on 02/28/2024)
Michael B. | Miamisburg, OH
(Reviewed on 09/23/2023)
arrived a little late but stayed later to make up for it
Kai S. | Cincinnati, OH
(Reviewed on 09/02/2023)