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TLDR - Even though there was a small communication gap, the service was excellent. Despite a minor communication gap, the service was excellent. I was coordinating with Steve for my loading in Dix Hills. On the day of the loading, Steve couldn’t receive calls from the loader, Vernon. Unfortunately, Vernon couldn’t reach me by ringing the bell because I was in the basement. If he had called my cell, I could have received him promptly. However, since he didn’t, he contacted Steve, who was also busy and missed his call. Eventually, Vernon left without starting the job. When Steve realized this, he informed me, and upon my request, he contacted Vernon to request him to return back to finish the job. Thankfully, Vernon came back to fecilitate the loading, and then efficiently finished the job single-handedly. He is not only patient and kind, but also very strong. I highly recommend Steve and Vernon for any loading tasks. Thanks to both of them!
Bindu S. | Dix Hills, NY
(Reviewed on 08/08/2024)
Thanks guys!
Robert H. | Southampton, NY
(Reviewed on 06/28/2024)
The guys were excellent and did everything in a timely manner. I tipped them directly
Lynita G. | Hauppauge, NY
(Reviewed on 04/07/2024)
The movers were communicative throughout whole process; would definitely book with them again
Stephen C. | Fairfield, CT
(Reviewed on 04/05/2024)
They were very punctual and communicative throughout the whole process.
Stephen C. | Fairfield, CT
(Reviewed on 04/05/2024)
Very professional
Victoria D. | Manorville, NY
(Reviewed on 04/02/2024)
Bereisy C. | Bronx, NY
(Reviewed on 04/01/2024)
The guys were okay the problems started showing up within 12 hours after they left I was going to let it go but it got way too much to just ignore it turns out that the company caused a few thousand of dollars worth in damage and their idea of professionally working things out is a bunch a name calling and doing multiple short texts most saying things like your fault or your responsibility over and over like a child after a few hours of trying to work with them I said I was done as their actions were unprofessional and what they did day of ignoring what I said to speak to a non involved male and get direction from him completely ignoring my direct instructions was sexist I explained that even if the guys aren’t sexist their actions were but the representative continued his belligerent tirade l only asked for the minimum of compensation literally totaling out to $5.08 for a lost safety part for my item because they seemed to be good people I contacted the BBB awaiting their response
Trudi B. | Patchogue, NY
(Reviewed on 04/01/2024)
Tracey T. | Rochester, NH
(Reviewed on 03/30/2024)