Moving Up Moving Company

-Movers arrived 4 hrs late -4 hrs to load (single story 3bed home) despite my daughter and I breaking down furniture and wrapping it to help. -After loading, I was informed that they couldn’t unload until the following morning because they were tired. - Another crew was dispatched after I called in tears because I needed the truck unloaded and returned to U-Haul by 8am, but it was too late at night to find another moving company. - New crew arrived and subsequently damaged my furniture within 30-45 minutes of job. - I contacted company again and dismissed the movers. Kim responded that she’d dispatch a crew by 6am to unload, so I could return the truck on time. -In the rain, I and my 12 yo child unloaded remaining 75 percent of a 26 ft truck from about midnight to 7 am with an hour long nap. Compensation-They didn’t charge for the 2nd crew that damaged my property or 3rd crew that brought in my fridge, vanity, and couch from carport (less than hr labor). Never received refund offered

Shaquitta B. | Fort Worth, TX

(Reviewed on 07/29/2024)

The movers were great and very accommodative. They made this big transition so easy.

Tannya D. | Costa Mesa, CA

(Reviewed on 07/17/2024)

Bianca S. | Euless, TX

(Reviewed on 07/01/2024)

Kenneth A. | Prosper, TX

(Reviewed on 06/30/2024)

I really like how the company was in constant communication with me. Demarcus and crew was very professional and courteous and made this a very pleasant move for me. They even finished ahead of schedule. I would definitely recommend using them to anyone and should the need arise, would use them again myself.

DEBORAH O. | McKinney, TX

(Reviewed on 06/02/2024)

Andy A. | Keller, TX

(Reviewed on 05/23/2024)

Efficient. Offered to cling wrap items as well. Overall amazing.

JARED S. | Farmers Branch, TX

(Reviewed on 04/13/2024)

I booked their service, and they instantly called and confirmed. Great service and communication.

Jerry W. | Grand Prairie, TX

(Reviewed on 04/13/2024)

Very kind and accommodating team. Was able to get them on same-day notice.

Clayton B. | Houston, TX

(Reviewed on 04/12/2024)